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Seamus Carey

I am trying to use the Email Marketing app to send emails containing links to websites. I am running Odoo v15 server edition.


My problem is that for every link I add to an email, Odoo generates a new tracked url, and the tracked urls are not public, so they can only be opened by someone logged into our Odoo system.


e.g. If I include this link in an email: https://www.google.com, Odoo generates a tracked url that looks something like this: https://erp.mycompany.com/r/stp. The tracked url is not public and I can't find a way to make it public or to turn off link tracking.


Can someone help me to fix this please?

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Stephanie Speiser
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Hi Seamus,


I tried reproducing it in V15 (and V17), but for me the tracked links also work in an undercover window:

Here the result of the tracked link - it counted my click in the undercover window:

Otherwise you could  simply use non tracked links? 


Maybe the link you added pointed to your website, which was not published? did you try the tracking with simply www.google.com?

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