Hello,
I'm on Odoo 14.0-20220915 (Community Edition), and my email server is on Infomaniak (mail.infomaniak.com).
The Infomaniak email server doesn't want to send emails with a sender different from the account email. If this case appears, it answers :
Échec d'envoi de l'email
Échec de l'envoi de l'email via le serveur SMTP 'None'.
SMTPDataError: 550
5.7.1 Sender mismatch
translated version :
Failed to send email
Failed to send email via SMTP server 'None'.
SMTPDataError: 550
5.7.1 Sender mismatch
When a customer answers by email to a quotation, a notification is sent to the followers of the quotation.
But this notification is sent with the customer email address as sender ("from" field).
Because of that, Infomaniak email server answers "Sender mismatch".
How can I do to send those notifications from our email, and not the customer email address ?
Thanks in advance,
Kind regards